1. Who We Are

Body Obsession

Website: www.bodyobsession.nl

Email: info@bodyobsession.nl

Body Obsession is the controller responsible for the processing of your personal data.

 

2. Data We Collect

We collect personal data to provide you with a seamless shopping experience, improve our services, and meet legal obligations.

 

Data you provide to us:

Name

• Address & shipping information

• Email address

• Phone number

• Payment information (processed securely via our payment providers)

• Account details

• Customer service or return-related information

 

Data collected automatically:

• IP address

• Device and browser information

Session data

• Pages visited

• Cookies and analytics data

 

Transaction data:

• Order history

• Payment status

• Delivery and tracking information

We do not knowingly collect data from individuals under 16.

 

3. Why We Collect Your Data

To fulfill your order:

• Payment processing

• Shipping and delivery

• Managing returns and exchanges

 

Customer support:

• Answering questions via email or WhatsApp

• Order updates

 

Account management:

• Managing account access and order history

 

Marketing (with consent):

• Newsletters

• Promotional offers

• Abandoned cart reminders

 

Website optimization:

• Monitoring performance

• Improving user experience

• Fraud prevention

 

Legal obligations:

• Tax and accounting requirements

 

4. Legal Basis for Processing (GDPR)

• Performance of a contract

• Legitimate interests

• Legal obligation

Consent

 

5. How Long We Store Your Data

• Order & tax details: 7 years

• Customer service messages: 1 year

• Marketing data: until consent is withdrawn

• Account data: until deletion

 

6. Sharing Your Data

We only share your data when necessary for our services:

• Payment processors

• Shipping partners

• Email and communication platforms

• Website hosting providers

• Analytics services

• Marketing platforms (only with consent)

 

We never sell your personal data.

 

7. Cookies & Tracking

Our website uses cookies for:

• Functional purposes

• Analytics

• Marketing (with consent)

 

You can adjust or withdraw cookie consent anytime.

 

8. Your Rights Under GDPR

You have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Request restriction

• Object to processing

• Data portability

• Withdraw consent

 

Contact: info@bodyobsession.nl

 

9. Data Security

We use:

• SSL encryption

• Encrypted payment gateways

• Restricted data access

• Secure hosting

• Regular monitoring

 

No online transmission is 100% secure.

 

10. International Transfers

For service providers outside the EU, we ensure compliance using:

• Standard Contractual Clauses

• Verified privacy frameworks

• GDPR-compliant agreements

 

11. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

 

12. Updates to This Privacy Policy

Updates may occur due to changes in regulations or services. The latest version will always be published on this page.

 

13. Contact

Body Obsession

Email: info@bodyobsession.nl

Website: www.bodyobsession.nl

 

If you are unsatisfied with our handling of your data request, you may contact the authority figure data.